Webrental Terms & Conditions

Welcome to Webrental.

These Terms and Conditions govern the rental of websites and related services provided by Webrental.

By signing up for our services or making payment, you agree to be bound by these Terms and Conditions.

Webrental provides a managed website rental service.

The monthly subscription includes:

• Professional website design
• Website hosting
• Domain management
• SSL certificate
• Business email hosting (where included)
• Basic website maintenance
• Minor content updates
• Technical support relating to the hosted website

Unless otherwise agreed, websites remain under Webrental's management throughout the duration of the subscription.

Website design begins once Webrental has accepted the customer's application, received all required business information, content, images and requirements, and received the customer's first pro-rata payment. Webrental will design the website based on the information and materials provided by the customer. The first website preview will typically be prepared within 48 hours of receiving all required information and content and confirming payment. The customer will have the opportunity to review the website and request reasonable content, image and layout changes before approval. Once the customer has approved the website, Webrental will proceed with the final setup and launch of the website. This includes registering the customer's .co.za domain, setting up the customer's professional business email services and completing the website for publication. The Webrental service is provided at R199 per month, with the first payment calculated on a pro-rata basis from the date the subscription is activated. All subsequent monthly payments are payable by direct EFT in accordance with the customer's subscription terms. Website design, development and reasonable content, image and layout revisions are included as part of the Webrental service, subject to the limitations and conditions outlined in these Terms & Conditions. Webrental reserves the right to decline or discontinue an application or project where the requested content, functionality or services fall outside the scope of the Webrental service, or where the project involves unlawful, inappropriate or prohibited material.

The website is considered accepted when:

• The client confirms approval on Whatsapp or email

The service is billed at:

R199 per month

Subscriptions are billed monthly through EFT transfers.

The customer authorises recurring monthly payments using the payment method supplied during checkout.

Recurring billing continues until cancelled in accordance with these Terms.

Payment is due on or before the last day of each calendar month. All monthly payments must be made by direct EFT using the banking details provided by Webrental.

It is the customer's responsibility to ensure that the monthly payment is made on time.

Failure to make payment by the due date may result in the customer's website, domain and associated services being suspended until the outstanding amount has been received.

Non-payment does not automatically cancel the customer's subscription or any outstanding payment obligations.

If a scheduled payment fails:

• Website services may be suspended.
• Business email services may stop functioning.
• Website visitors may no longer be able to access the website.

To restore services:

• Outstanding subscription amount must be paid.

If payment is not received within 3 calendar days after the due date:

• Website services may be permanently suspended.
• Business email services may be removed.
• Domain services may be disconnected.
• Website data may be deleted.

Restoration after permanent suspension is not guaranteed.

Where Webrental registers a domain on behalf of the customer:

• The domain remains managed by Webrental.
• Domain renewals form part of the monthly subscription while active.

Domains may be released if the subscription is cancelled or remains unpaid.

Webrental cannot guarantee the availability of previously registered domains once released.

The service provided is a website rental service.

The monthly subscription grants the customer the right to use the hosted website while the subscription remains active.

Unless specifically agreed otherwise in writing:

• Ownership of the website design remains with Webrental.
• Source files are not supplied.
• HTML files are not supplied.
• Design files are not supplied.
• The website may not be copied, reproduced or transferred without written permission.

Reasonable website content updates are included.

Examples include:

• Updating phone numbers
• Updating email addresses
• Replacing images
• Updating text
• Adding or removing services

Large redesigns, additional functionality or major structural changes may incur additional charges.

Webrental determines whether a requested change falls outside normal maintenance.

The client agrees to:

• Provide accurate information.
• Supply logos, images and content they have permission to use.
• Respond promptly to requests for information.
• Ensure submitted material does not infringe copyright or intellectual property rights.

The client accepts full responsibility for content supplied.

All website concepts, layouts, source files, graphics and coding remain the intellectual property of Webrental unless otherwise agreed.

The client retains ownership of their own logos, trademarks and supplied content.

Customers may not use Webrental services for:

• Illegal activities
• Fraud
• Spam
• Malware
• Copyright infringement
• Adult content prohibited by South African law
• Hate speech
• Phishing
• Scams
• Any activity that could damage Webrental's reputation or hosting infrastructure.

Webrental reserves the right to suspend such websites immediately.

Because each website is custom designed specifically for the customer:

Payments are generally non-refundable once services have been activated.

Refund requests may be considered only where required by applicable consumer protection laws or where Webrental determines, at its sole discretion, that a refund is appropriate.

Domain registration fees, third-party costs and completed work are non-refundable once incurred.

Customers may cancel their subscription at any time by providing written notice before the next billing date.

Cancellation will result in:

• Website removal.
• Website hosting termination.
• Business email termination.
• Domain management ending.

No partial monthly refunds are provided for unused portions of a billing period.

Cancellation does not remove outstanding payment obligations.

While Webrental aims for maximum uptime, uninterrupted availability cannot be guaranteed.

Temporary interruptions may occur because of:

• Maintenance
• Hosting provider outages
• Internet failures
• Software updates
• Force majeure events

Webrental shall not be liable for:

• Loss of profits
• Loss of business
• Loss of data
• Loss arising from third-party hosting providers
• Payment gateway failures
• Domain registry issues
• Internet outages

The customer's maximum claim against Webrental shall not exceed the amount paid during the previous one month's subscription unless otherwise required by law.

Customer information is collected only for providing the service.

Information may include:

• Business information
• Contact details
• Website content
• Billing information

Information is not sold to third parties.

Payment information is securely processed by PayFast and is not stored by Webrental.

Webrental reserves the right to amend these Terms and Conditions.

Updated Terms become effective upon publication on the website.

Continued use of the service constitutes acceptance of the updated Terms.

These Terms and Conditions are governed by the laws of the Republic of South Africa.

Any disputes shall be subject to the jurisdiction of South African courts.